One of the secrets to a successful negotiation process is being inclusive — focusing on how all parties involved will benefit instead of just what you can take from it. That being said, here are a few tips to consider when trying to come to a settlement or close a deal:
5 Things to Remember When You’re Negotiating
1. Focus on the desired results.
First things first. Come to the table with the end in mind. Keep that as the focal point of your discussion. Your goal should meet the other party’s goals. It should not just be one-sided but rather, in the long run, be mutually beneficial for everyone involved
When you and the other party have a similar goal in mind, the negotiation process goes a lot smoother. By keeping the discussion about the goal and not about the people involved in the deal, negotiations are more peaceful and a lot less hostile.
2. Keep your ego out of the discussion.
You have to remember that you are negotiating not just to benefit yourself. If it were just about the self, then you can just acquire judicial arbitration and mediation services to minimize the inconvenience and pressures of negotiating.
Otherwise, when you’re trying to settle something with someone, your ego should never be involved. For instance, if you’re trying to close a business deal, while the business is hinged on your assigning value to it or yourself, you should never make the issue about you.
Always keep the discussion centered on the mutual interests and benefits of all parties involved. This way, everyone will feel good about the discussions and will somehow have better working relationships with each other.
3. Be transparent with your concerns.
Let the other parties know about your concerns and apprehensions. It is never a bad thing to do so, especially if you deliver it respectfully and genuinely.
Present your concerns in a way that you’re asking everyone for their input on how they can best help you. Do not demand from people. Otherwise, you might end up in a heated argument because of your entitlement.
Instead of saying, “I need this,” say, “I have a concern. Please help me find a solution to it.”
4. Make it a “we/us” thing.
Most negotiations involve a lot of “I/Me” statements.
I want this. This is what I need. Give me that. What’s in it for me?
Whenever you start throwing your weight around and make demands, the negotiation process is bound to go downhill.
Instead of using this self-centered approach, try turning the discussions into a “we/us” thing. This inclusive approach sends a message to the other party that you are willing to work with them to come to a resolution that both parties can be happy with.
Doing so will not leave anyone feeling bullied, offended, or taken advantage of. It shows that you are a class act.
5. Be mindful of your body language.
Utilize all of your God-given faculties, not just your gift of gab. Use your body language to engage the people you’re talking to when negotiating.
Often, most people want to send signals of confidence by leaning back into their chairs while negotiations are underway. While confidence is a good thing, this might seem borderline arrogant, whether you’re the one doing the talking or simply listening.
Instead of doing that, sit upright and lean into the conversation by placing your elbows on the table, looking people in the eye to show interest, and nodding whenever you agree with crucial points that are pointed out.
Keep in mind that body language is a powerful communication tool. You wouldn’t want to be misunderstood and mess up the negotiations just because of poor body language.
Never make any negotiation just about yourself. The reason why you entered into it in the first place is to make sure everyone gets what they want without giving up too much from their end.